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Can I get my money back if I'm not satisfied with my Samsung purchase?

Does Samsung offer a warranty on their products? Can I return products to Samsung? Does Samsung have a satisfaction guarantee? Will I get refunds from Samsung? Does Samsung have a money-back guarantee?
Money-back guarantee policy rating: 5.0 - 1 ratings
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Yes, Samsung does offer money-back guarantee.
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Knoji Staff
153
Sep 27, 2018

Yes, Samsung does offer money-back guarantee. You can find additional information about Samsung's money-back guarantee policy on their customer service page here. You can also visit their homepage to see if Samsung has posted additional information on their money-back guarantee policy.

Update: we've found 9 more mobile phone manufacturers that currently offer money-back guarantee and 549 electronics & wearables stores that are offering money-back guarantee . You can also view all 6,056 stores that offer money-back guarantee across all categories.

Update
As of Wednesday, Amazon is offering 30% off select Samsung itemsGet this deal >>
This user rated Samsung's money-back guarantee policy: 5.0
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samsung.com
Rated 4.6 - 39 reviews

About Samsung

Samsung is a large company operating the e-commerce site samsung.com. Samsung sells its products and services in the mobile phone manufacturers industry. Samsung is a less active brand when it comes to discounting and offering coupons. Samsung has good ratings among shoppers on Knoji, with 39 ratings and an average rating of 4.0 stars. Samsung scores very well compared to other brands in the mobile phone manufacturers industry, providing 19 e-commerce features to better serve its customers.

Samsung's Features Scorecard

Shipping & Returns Policies
Free Shipping:
No
Free Returns & Exchanges:
Yes
Samsung offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Samsung.com free returns & exchanges >>
International Shipping:
No
Payment Options
Debit & Prepaid Cards:
No
PayPal:
Yes
Samsung accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Samsung PayPal >>
Apple Pay:
No
It appears that Samsung may not accept Apple Pay currently. Samsung.com Apple Pay >>
Amazon Pay:
No
Google Pay:
No
It appears that Samsung may not accept Google Pay currently. Samsung.com Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
Samsung supports a promo code box on their website. Check the Samsung promo codes page for the latest coupon codes from Samsung. Samsung.com promo code support >>
Sales Events:
Yes
Samsung runs a clearance and promotions page on their website. Check the official Samsung sales page for the latest discounted prices and sales directly from Samsung Samsung sales events >>
Black Friday Sales:
Yes
Samsung offers Black Friday sales for qualifying orders and customers, according to their Black Friday sales policies. See policies and program details on their Black Friday promotions page. Samsung Black Friday promotions >>
Military Discounts:
No
Cyber Monday Sales:
No
It appears that Samsung may not offer Cyber Monday sales currently. Samsung Cyber Monday sales >>
Official Coupons Page:
No
It appears that Samsung may not offer official coupons page currently. Samsung official coupons page >>
Student Discounts:
Yes
Samsung runs a student discount program for current students. Save up to 40% on Samsung through their student discount program. Program details are available on their student discounts page. Samsung.com student discounts >>
Price Matching:
No
Senior Discounts:
No
It appears that Samsung may not offer senior discounts currently. Samsung.com senior discounts >>
Birthday Discounts:
No
Competitor Coupons:
No
It appears that Samsung may not accept competitor coupons currently. Samsung competitor coupons >>
AARP Discounts:
No
It appears that Samsung may not offer AARP discounts currently. Samsung AARP discount policies >>
Coupon Stacking:
No
Customer Service Features
Social Media Pages:
Yes
Samsung offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Samsung social media presence >>
Contact Information:
Yes
Samsung offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Samsung contact information availability >>
Money-back Guarantee:
Yes
Samsung offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Samsung.com money-back guarantee >>
Gift Cards:
Yes
Samsung offers gift cards and discounted gift cards during special promotional events. Find gift cards for Samsung. with their gift card program. See policies and program details on their gift cards page. Samsung gift cards >>
Loyalty Programs:
Yes
Samsung offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Samsung loyalty programs >>
Financing Options
Affirm Financing:
No
Afterpay Financing:
Yes
Samsung accepts Afterpay financing for qualifying orders and customers, according to their Afterpay financing policies. See policies and program details on their Afterpay financing support page. Samsung Afterpay financing >>
QuadPay Financing:
No
It appears that Samsung may not accept QuadPay financing currently. Samsung QuadPay financing >>
Sezzle Financing:
No
It appears that Samsung may not accept Sezzle financing currently. Samsung Sezzle financing >>
Klarna Financing:
No
It appears that Samsung may not accept Klarna financing currently. Samsung Klarna financing >>
Bread Financing:
No
Website Features
Website Security & Privacy:
Yes
Samsung offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Samsung website security & privacy policies >>
Marketing Programs
Affiliate Programs:
Yes
Samsung offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Samsung affiliate programs >>
View all features